Laravel echo server chat message notification update only one time

I have a website built with Laravel 5.8 and it has real time (socket ) chat on it. The problem is when I send a message from one client, another client got a notification unless you go to chat window. Once you read a message then it is not going to be updated anymore unless you make hard refresh of web page.

This issue happens when I use Redis, Socket.io, Laravel-echo Server. But everything works great when I change it to Pusher as a broadcast provider.

My chatcontroller.php is like below :

<?php

namespace App\Http\Controllers;

use App\Http\Resources\Chat as ChatResource;
use App\Http\Resources\MarketplaceTrade as MarketplaceTradeResource;
use App\Models\Chat;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Auth;


class ChatController extends Controller
{
    /**
     * Get chat resource
     *
     * @param Chat $chat
     * @return ChatResource
     */
    public function get(Chat $chat)
    {
        if (!$chat->shouldAllowUser(Auth::user())) {
            abort(403, trans('chat.access_forbidden'));
        }

        $chat->load([
            'participants' => function ($query) {
                $query->where('user_id', '!=', Auth::user()->id);
            },
            'participants.user'
        ]);
        return new ChatResource($chat);
    }

    /**
     * Update user's participation.
     *
     * @param Chat $chat
     */
    public function updateParticipation(Chat $chat)
    {
        if (!$chat->shouldAllowUser(Auth::user())) {
            abort(403, trans('chat.access_forbidden'));
        } else {
            $chat->updateParticipation(Auth::user());
        }
    }

    /**
     * @param Chat $chat
     * @return MarketplaceTradeResource
     */
    public function latestMarketplaceTrade(Chat $chat)
    {
        if (!$chat->shouldAllowUser(Auth::user())) {
            abort(403, trans('chat.access_forbidden'));
        }

        $trade = $chat->marketplaceTrades()
            ->latest()->with('buyer', 'seller')
            ->first();

        return new MarketplaceTradeResource($trade);
    }

    /**
     * Get status of chat for authenticated user
     *
     * @param Chat $chat
     * @return array
     */
    public function participation(Chat $chat)
    {
        if (!$chat->shouldAllowUser(Auth::user())) {
            abort(403, trans('chat.access_forbidden'));
        }

        return $chat->getParticipation(Auth::user());
    }

    /**
     * Return paginated result of authenticated chat
     *
     * @param Request $request
     * @return \Illuminate\Http\Resources\Json\AnonymousResourceCollection
     */
    public function table(Request $request)
    {
        $chats = Auth::user()
            ->participatingChats()->latest('updated_at')
            ->with([
                'participants' => function ($query) {
                    $query->where('user_id', '!=', Auth::user()->id);
                },
                'participants.user'
            ]);
   

        $filters = $request->get('filters', []);

        if (array_has($filters, 'user') && $filters['user']) {
            $chats->whereHas('participants.user', function ($query) use ($filters) {
                $query->where('id', '!=', Auth::user()->id);
                $query->where('name', 'like', "%{$filters['user']}%");
            });
        }

        $results = paginateResult(
            $chats,
            $request->get('itemPerPage', 10),
            $request->get('page', 1)
        );

        return ChatResource::collection($results);
    }
}

I have found that second client which should get a notification gets a notification normally when I remove this part :

->with([
                'participants' => function ($query) {
                    $query->where('user_id', '!=', Auth::user()->id);
                },
                'participants.user'
            ]);

is there a way to make it work without deleting this part? Because when I remove this part chat page not working although chat notifications work properly.

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